Frequently Asked Questions
Everything you need to know about your Jolie Beauty experience.
Are Jolie Beauty products cruelty-free?
Yes, we are committed to ethical beauty. All of our products and ingredients are 100% cruelty-free and never tested on animals.
How long will it take to receive my order?
Standard shipping typically takes 3-5 business days within the continental US. International orders may take 7-14 business days depending on the destination.
What is your return policy?
We offer a 30-day return policy for unopened and unused products. For hygiene reasons, we cannot accept returns on cosmetics that have been opened or swatched.
Do you offer international shipping?
Yes, Jolie Beauty ships to over 50 countries worldwide. Shipping costs and delivery times are calculated at checkout based on your location.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
How can I track my package?
Once your order ships, you will receive an email confirmation with a tracking number and a link to monitor your delivery progress in real-time.